Customer Login 0 Shopping Cart
Home Books eBooks Journals References and Proceedings Authors, Editors, Reviewers A-Z Product Index
Flexible Automation and Integrated Manufacturing 1994

ISBN Print: 978-1-56700-018-4

THE ROLE OF THE QUALITY FUNCTION IN A TQM ENVIRONMENT

Abstract

This article reviews some of the reasons behind the high failure rate of TQM programs in the USA.

It suggests that one reason is an inappropriate use of quality tools, and suggests that these should be related to the need, as indicated by the evolutionary state of the company's quality program.

Three stages of evolution are identified, with typical scenarios for each. Relevant tools and a role for the company's quality department are suggested for each stage.
Home Begell Digital Portal Begell Digital Library Journals Books eBooks References and Proceedings Authors, Editors, Reviewers A-Z Product Index Prices and Subscription Policies About Begell House Contact Us Language English 中文 Русский 日本語 Português Deutsch Français Español