Autores, editores e revisores da Begell House

Svetlana V. Pustova

National Aviation University, Kiev, Ukraine

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Articles

Call Center as Retrial Queueing System Vol. 39 '2007 - Journal of Automation and Information Sciences

Determination of the Quantity of Call Center Agents Vol. 40 '2008 - Journal of Automation and Information Sciences

Investigation of Distribution of Waiting Time in Queueing System with Dual Demands by the Method of Statistical Modeling Vol. 43 '2011 - Journal of Automation and Information Sciences

Retrial Queuing System M / E₂ / c Vol. 43 '2011 - Journal of Automation and Information Sciences

Modeling of Retrial Queueing System GI/G/m/0/ /1/G by the Monte Carlo Method Vol. 45 '2013 - Journal of Automation and Information Sciences