WARRANTIES FOR SECOND-HAND PRODUCTS

Murthy, D N P (Pra); Chattopadhyay, Gopinath

Flexible Automation and Integrated Manufacturing 1999

ISBN Imprimir: 978-1-56700-133-4

WARRANTIES FOR SECOND-HAND PRODUCTS

D N P (Pra) Murthy Department of Mechanical Engineering The University of Queensland Brisbane Q 4072, Australia

Gopinath Chattopadhyay Department of Mechanical Engineering The University of Queensland Brisbane Q 4072, Australia

Resumo

The market for second-hand products (consumer durable, industrial and commercial) is growing rapidly and buyers are demanding warranties for items purchased. This paper proposes a taxonomy for warranty policies for second hand products and the mathematical modelling for warranty cost analysis.

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