Begell House Authors, Editors and Reviewers

Svetlana V. Pustova

National Aviation University, Kiev, Ukraine
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Articles

Call Center as Retrial Queueing System Vol. 39 '2007 - Journal of Automation and Information Sciences
Determination of the Quantity of Call Center Agents Vol. 40 '2008 - Journal of Automation and Information Sciences
Investigation of Distribution of Waiting Time in Queueing System with Dual Demands by the Method of Statistical Modeling Vol. 43 '2011 - Journal of Automation and Information Sciences
Retrial Queuing System M / E2 / c Vol. 43 '2011 - Journal of Automation and Information Sciences
Modeling of Retrial Queueing System GI/G/m/0/ /1/G by the Monte Carlo Method Vol. 45 '2013 - Journal of Automation and Information Sciences